Our Process
01
Getting to Know You
We believe every journey starts with understanding you. We will schedule a quick 30-minute introduction call or by email, whichever you prefer, to get into the details of your trip - type of trip you're looking to go on, travel preferences, must do, wishlist, budget to craft a truly personalized itinerary. Each trip is personalized to you.
02
Bon Voyage!
We provide suggested hotels and activities and a rough outline of your trip by email. With your approval, we will book all hotels, tours, transfers, restaurants and everything in between. Your detailed itinerary and travel confirmations will be accessible electronically by web and in an app, ensuring that you always have the most up to date information before, during and after your trip.
03
We Get to Work
Time to relax and embark on your dream vacation. While you are away, we are working behind the scenes, checking with the hotels and tour providers to make sure things are flowing seamlessly. When the unexpected happens - the room is not what you imagined, the restaurant claims they can't find your reservation, you can't find the driver to pick you up - we're here to handle any issues.
04
Share Your Stories
We can't wait to hear about your incredible journey! Tell us what made your trip unforgettable and how we can enhance your future adventures. We invite you to send us photos or tag us on social media to inspire others to explore.
Our Services
From simple hotel bookings to comprehensive experiences, our mission is to craft bespoke journeys ensuring that you maximize your time and money, and immerse in relaxation and forming connections with yourself, your family, friends, or the community.
VIP Hotel Bookings
Ideal for those who already know where they want to go and just need VIP hotel bookings - free breakfast, room upgrades, early check-in/late check-out - these are just some of the perks you get when booking with us and you pay the same price as booking it on your own!
What's Included
Complimentary consultation call
Personalized hotel/villa/vacation home recommendations with preferred partners and benefits, where available
Accommodation booking
FEE: $0
Custom Travel Planning
From discovering your perfect destination to arranging every detail, we handle it all. Enjoy personalized hotel selections, expertly curated activities and recommended restaurants from must booked places to hidden gems. Whether it's a packed itinerary or you want plenty of free days to lounge or explore on your own, each itinerary is truly customized for each client!
What's Included
Complimentary consultation call
Personalized hotel/villa/vacation home recommendations with preferred partners and benefits, where available
Booking and confirming reservations for accommodations, tours, transfers and restaurants
Booking and confirming reservations for accommodations, tours, transfers and restaurants
Digital day-by-day itinerary
FEE: STARTS AT $450
Group Travel Concierge
Thinking of going on a multi-generational holiday, golf or cycling trip with friends or a destination wedding? We provide the same experience as Hotel Bookings and Custom Travel Planning for group travel. We will be the point of contact for your whole group tailoring each traveler's preferences while securing group discounts and rates.
What's Included
Complimentary consultation call
Personalized hotel/villa/vacation home recommendations with preferred partners and benefits, where available
Negotiated group rates for hotels, tours and transfers
Booking and confirming reservations for accommodations, tours, transfers and restaurants for the group and each party in the group
Digital day-by-day itinerary for each party in the group
FEE: STARTS AT $450
FAQs
01
Do I pay more when booking with you?
No, the hotel rates will be the same as what you see online. If there’s a slight difference, the added value of our perks such as daily breakfast for two, property credit, and potential room upgrade, surpasses the extra cost. Where there is a difference in the regular rate and the rate with partner benefits, we will mention this to you when we quote the rates for full transparency and let you know what our recommendation is.
02
What's the difference between booking with Amex Fine Hotels and you?
Yes, some of the perks we offer are the same as Amex Fine Hotels and Resorts benefits but let us tell you that there are differences between booking with AMEX and through us.
You have a dedicated travel advisor who provides personalized hotel recommendations based on your preferences, goals and budget.
You get priority upgrades and VIP treatment. The travel industry is relationship based and we have built strong relationships with a wide range of preferred partners. We personally communicate with the hotel management to ensure you get the VIP treatment you deserve.
All your travel bookings are organized and managed seamlessly as we handle all your bookings from hotels, transfers, tours, restaurants and other specialty experiences so you have one point of contact throughout your trip. We are AMEX cardholders as well and while we love the airport lounge access it gives us, we are so relieved by not having to be on hold just to talk to someone to help us with anything related to our trip!
03
Can I use credit card points when booking with you?
While we cannot help you redeem credit card points for your travel bookings, we recommend using reward points for flights. You can also use points to buy items through retail partners like Amazon or purchases through PayPal.
04
What if I already booked my hotels?
If you book directly with a hotel, we can contact them to get our preferred partner benefits applied to your reservation. There is no extra cost to you and you get the perks of booking through us!
05
Can you book my flights?
Yes, we can book international premium economy, business or first class flights that originate or end in the US or Canada. We can also book first class domestic flights within the US.